Contact

For questions about the information contained in this website

Contact

Sekisui House Asset Management, Ltd.
4-15-1 Akasaka, Minato-ku, Tokyo, 107-0052, Japan

Administrator

Phone +81-3-6447-4870 (Main)
FAX +81-3-6447-4875
E-mail info@sekisuihouse-am.co.jp

For complaints, etc. about Sekisui House Asset Management

Contact

Sekisui House Asset Management, Ltd.

Phone +81-3-6447-4870 (Main)
Hours of Operation 9:00 a.m. – 6:00 p.m. (excluding Saturdays, Sundays, and public holidays)

We handle and resolve complaints and disputes regarding financial instruments transactions through the support of the Financial Instruments Mediation Assistance Center (FINMAC) which is entrusted with mediation operations by the Investment Trusts Association, Japan, of which we are a member.

The contact details of FINMAC are as follows.

Name Financial Instruments Mediation Assistance Center
Address Daini Shoken Kaikan Building, 2-1-1 Nihonbashi-kayabacho, Chuo-ku, Tokyo, 103-0025, Japan
Phone 0120-64-5005(Toll Free only in Japan)
Hours of Operation 9:00 a.m. – 5:00 p.m. (excluding Saturdays, Sundays, and public holidays)